Data protection

Data protection
We, the Swiss General Services GmbH, are the operators of this website and thus responsible for the collection, processing and use of personal data. In doing so, we are subject to the Swiss law on data protection in accordance with the Federal Data Protection Act (DSG) and comply with the guidelines of the General Data Protection Regulation (DSGVO) of the European Union. We attach great importance to the protection and proper handling of your personal data and collect, process and use these exclusively in accordance with the principles described below and in compliance with the applicable data protection laws.

You can visit our website without leaving any personal information. If a service of our company is used on our website, personal data can be collected and processed. Below, we explain what information we collect, how we use it, and what rights you have over us in the use of your information.

1) Your personal information
Personal data is any information that relates to a specific or identifiable natural person. These include, for example, your name, address, e-mail address or even your complete IP address.

The use of your personal data takes place for the purpose of processing our offered services or the existing contractual relationship with you.

We need your name and address in order to know who our contractual partner is, ie to whom we provide and settle our services.

We need your contact details (e-mail address and telephone number) to communicate with you.

2) Legal basis
The registered office of Swiss General Services GmbH is located in Switzerland and thus our company is primarily subject to the Federal Data Protection Act (DSG) when dealing with personal data, in particular persons resident in Switzerland. Furthermore, the EU General Data Protection Regulation (DSGVO) serves as the legal basis for the handling of personal data of citizens of the European Union.

3) Collection, processing and use of personal data
a) When visiting our website
You can visit our website without revealing your identity. When visiting our website, our servers temporarily store every access in a log file. The following information is collected without your intervention and stored until the automatic deletion: anonymized IP address, date and time of access, name and URL of the retrieved file, website from which access takes place, operating system of your computer, browser used, name Your internet access provider.

The collection and processing of this data is for the purpose of facilitating the use of our website (connection establishment), to ensure the long-term security of the system, to enable the technical administration of the network infrastructure and the optimization of our website, and for internal statistical purposes.

In addition, we use cookies and tracking tools when visiting our website. Explanations can be found in the relevant sections of this Privacy Policy.

b) Contact form
If you contact us through the contact form provided on our website, you will need to provide your name, telephone number and valid e-mail address. Which other personal data is collected, results from the further information that you communicate to us using the contact form. If you contact the Swiss General Services GmbH by e-mail or via a contact form, the personal data you provide will be automatically saved. Swiss General Services GmbH uses this data to process your request and to contact you. There is no disclosure of this personal data to third parties.

c) Cookies
We use cookies on our website. These are small text files that are permanently or temporarily stored on your computer's hard drive when you visit our website. These cookies will not damage your computer's hard drive or contain viruses, Trojans or other malicious software.

The purpose of these cookies is in particular the statistical evaluation of the use of our website. Data collected through the setting of cookies are pseudonymised by technical precautions. An assignment of the data to the calling user is no longer possible. The data will not be stored or linked together with other personal data.

The cookies on our website can be deactivated in your browser at any time in whole or in part. If cookies are disabled, you may not have access to all features of our website.

d) Google Analytics
We use "Google Analytics", a web analysis service of Google Inc. based in the USA, on our website. Google Analytics also uses the cookies already described. The information generated in this way about your use of the website (browser type/version, operating system used, referrer URL (previously visited website), anonymised IP address and time of the server enquiry) are transmitted to Google servers and stored there. Based on this stored data no conclusions can be made about your person. This information may be transferred to third parties if they process the data on behalf of Google.

Under no circumstances will the IP address be associated with other data relating to the user. Swiss General Services GmbH uses an add-on for Google Analytics which shortens and anonymizes the IP address of the Internet connection.

The data collected is also used to create user profiles using pseudonyms. These serve the analysis of the visitor behaviour and are evaluated for the improvement and demand-oriented organization of our offer. The pseudonymized user profiles are not combined with personal data of the carrier.

You can object to the collection by Google Analytics at any time. To do this, you must download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout?hl=en. This browser add-on informs Google Analytics via JavaScript that no data and information on visits to websites may be transmitted to Google Analytics. If the browser add-on is uninstalled or deactivated once, it can be reinstalled or reactivated.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link (note: the click does not generate a visible action) and thus set an opt-out cookie. The opt-out cookie is only valid in this browser and only for our website. It is stored on your device. If you delete the cookies in this browser, you must also reset the opt-out cookie.

Further information on data protection at Google can be found under the following link: https://www.google.com/intl/de_EN/analytics/learn/privacy.html

4) Revocation of consent, information & authorization
According to the Federal Data Protection Act (DSG) you have a right to free information about your stored data (article 8 DSG) as well as a right to correction (article 5 paragraph 2 DSG). In addition, you can request that your data be deleted, as far as they are no longer required for the contract. You can also request the blocking of your data. Requests for information and blocking or cancellation requests may be made in writing (by post, by e-mail or via our contact form) to Swiss General Services GmbH.

Citizens of the European Union are entitled to all rights under the GDPR. These are by name:
  • Right to confirmation
  • Right to information
  • Right to rectification
  • Right to be erased (right to be forgotten)
  • Right to restriction of processing
  • Right to data portability
  • Right to objection
  • Right to revoke a data protection consent
For information regarding your personal data, for the correction of incorrect data or their blocking or deletion, as well as for further questions on the use of your personal data, please contact: Swiss General Services GmbH, Trottenstrasse 8, 8187 Weiach, Switzerland, or via telephone on 0041 79 191 77 77 or 0041 44 310 77 77, or via e-mail to info@swissgeneralservices.ch. Responsible: Nabil Al Kadhem.

5) Timeliness of the privacy policy
This privacy policy is currently valid and dated 18 May 2018. It can be retrieved at any time from our website.
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